About NOS

Who we are

Our mission, vision and values

 

Our vision

NOS brings more life to life by expanding every possible and imaginable connection.

We aim to be a driving force in Portugal’s transformation, playing an active role in building a better society, where everything and everyone is connected to one another and to the world in extraordinary ways.

Challenging the present, with the future as our inspiration, is our purpose.

Our mission

We connect people, businesses, institutions and things, harnessing the most advanced technologies to deliver the best communications and entertainment experience.

We are driven by the ambition to always give our customers more and better. To do this, we develop products and services that are relevant to people’s lives, showing that there are no limits to what they can do and imagine.

We seek to build empathetic, transparent and trusting relationships with our customers. We are for everyone. And we believe that, together, we go further.

Because we are part of something bigger, our ultimate goal is to contribute the best solutions to the sustainable development of our society.

Our values inspire the future

Our commitment is to the customer

Every day, we improve the customer experience by placing the customer at the centre of our thinking, decisions and actions.
We build a relationship founded on transparency and integrity, simplifying every interaction with the customer.

We strive for more

We are driven to lead, to do better every day and to go further. We act with the determination and enthusiasm needed to succeed. We are action-oriented and move quickly.

We do what no one has done before

We anticipate the future and embrace change. We challenge the status quo and value different perspectives. We have the courage and enthusiasm to try new solutions, without fear of failure, learning from our mistakes.

We take responsibility

We do what needs to be done, with integrity. We act on the basis of trust and encourage collaboration, creating a cooperative working environment. We have autonomy and take individual and collective responsibility for our choices and decisions.

We value our people

We invest in the development of our potential and in learning. We make the most of the opportunities we create and recognise achievement and merit.

We build a better future

We create with impact, generating value for ourselves, for everyone we are connected to and for the community. Through our actions, we contribute to addressing environmental and social challenges.